Last updated: August 2026
This page is maintained by Your Home Buyers to answer common privacy questions about YourHomeBuyers.com.
Introduction
Your Home Buyers ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit www.yourhomebuyers.com and use our services to request a cash offer or otherwise inquire about selling your property. We operate in Southern California and comply with applicable privacy laws, including the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).
By using our website, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our website or submit your information through our forms.
Information We Collect
We collect information that you provide directly to us, as well as information that is automatically collected when you visit our website.
Information You Provide Directly
When you fill out a form, request a cash offer, call us, or otherwise contact us, we may collect:
- Property address and ZIP code
- Full name
- Phone number
- Email address
- Property condition, selling timeline, and other details you choose to share
- Any other information you voluntarily provide
Information Collected Automatically
When you visit our website, we and our third-party service providers may automatically collect certain technical data, including:
- IP address
- Browser type and version
- Device type and operating system
- Pages visited, time spent on pages, and referring website
- Cookies, pixels, and similar tracking technologies
- Approximate geographic location (city, state/region, country) derived from your IP address. This is coarse, city-level data used to understand where our website visitors are located. We do not collect precise GPS or device-level location.
Partial & Unsubmitted Form Entries
To understand where visitors drop off in our forms and to follow up on incomplete requests, we record form progress and any property address you type or select in a form field — even if you never click submit. These entries are stored with an anonymous session identifier, the page you were on, your marketing source, and approximate IP-based location. We may use them to contact you only if you also provided contact details, and to improve our website. You may request deletion of these entries at any time by emailing us.
How We Use Your Information
We use the information we collect to operate, improve, and promote our services. Specifically, we may use your information to:
- Evaluate your property and formulate a fair, no-obligation cash offer
- Contact you by phone, email, text message (SMS), or mail regarding your request
- Respond to your questions and provide customer support
- Optimize our advertising and marketing campaigns
- Analyze website usage and improve user experience
- Detect and prevent fraud, spam, or security issues
- Comply with legal obligations and enforce our rights
SMS & Mobile Messaging Disclosure
If you provide your mobile phone number, you may receive text messages from us regarding your property inquiry, cash offer, or related follow-up. Message frequency will vary based on your interaction with us. Standard message and data rates may apply.
Mobile phone numbers and SMS consent gathered for messaging purposes will NOT be sold, rented, or shared with third parties or affiliates for marketing purposes.
You can opt out of SMS messages at any time by replying STOP. For help, reply HELP or contact us at info@yourhomebuyers.com.
California Consumer Privacy Rights (CCPA/CPRA)
If you are a California resident, you have specific rights regarding your personal information under the CCPA and CPRA:
- Right to Know: You have the right to request that we disclose what personal information we have collected about you, the sources of that information, the purposes for collection, and the categories of third parties with whom we share it.
- Right to Request Deletion: You have the right to request that we delete personal information we have collected from you, subject to certain legal exceptions.
- Right to Opt-Out: You have the right to opt out of the "sale" or "sharing" of your personal information. We do not sell personal information to third-party data brokers. We may share limited information with trusted service providers to operate and improve our website and services.
- Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.
To exercise your California privacy rights, email us at info@yourhomebuyers.com with the subject line "California Privacy Request." We will verify your request before responding and aim to fulfill it within the timeframe required by law.
Do Not Sell or Share My Personal Information
We do not sell your personal information for money. However, our use of advertising and analytics tools (such as Google Ads, Meta Pixel, and Microsoft Clarity) may qualify as "sharing" for cross-context behavioral advertising under the CPRA. California residents have the right to opt out.
We also honor Global Privacy Control (GPC) browser signals as a valid opt-out request.
Use this control to opt out of the sharing of your personal information for cross-context behavioral advertising and of IP-based location tracking on this device.
This preference is stored in your browser, so you will need to set it again on other devices or browsers. To submit a request that covers all of our records, email info@yourhomebuyers.com with the subject line "California Privacy Request."
Note: mobile phone numbers and SMS consent are never sold, rented, or shared with third parties for marketing purposes under any circumstances.
Cookies & Tracking Technologies
We use cookies, pixels, and similar technologies to understand how visitors interact with our website, improve functionality, and deliver relevant advertising. You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of the website.
Third-Party Tools & Services
We use trusted third-party services to help us operate and improve our website and marketing. These providers may collect and process information according to their own privacy policies.
- Google Analytics, Google Ads Conversion & Remarketing: Used to measure website traffic, understand user behavior, and optimize advertising campaigns.
- Meta (Facebook) Pixel: Used to measure the effectiveness of our advertising and deliver relevant ads on Facebook and Instagram.
- Microsoft Clarity: Used for session recordings and heatmaps to analyze how users interact with our website and improve user experience.
- CallRail: Used for phone call attribution and tracking calls initiated from our website and advertising campaigns.
- Hosting & Database: This website is hosted and its data is stored using Lovable Cloud, which is built on Supabase database infrastructure. This infrastructure supports our secure data storage, authentication, and backend functions.
We do not authorize these third-party providers to sell your personal information. We encourage you to review the privacy policies of these providers for more details.
Data Sharing & Disclosure
We do not sell, rent, or trade your personal information to third-party data brokers or marketing companies. We may share your information only in the following limited circumstances:
- Service Providers: With trusted vendors who help us operate our website, process data, deliver communications, or analyze performance, and who are contractually required to protect your information.
- Legal Compliance: When required by law, subpoena, court order, or other legal process, or to protect our rights, property, or safety.
- Business Transfers: In connection with a merger, acquisition, sale of assets, or other business restructuring, in which case we will notify you of any material changes to this Privacy Policy.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect the personal information we collect. This includes secure hosting, encrypted data transmission, access controls, and regular review of our practices. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When personal information is no longer needed, we securely delete or anonymize it.
Your Choices & Rights
You can update or correct your information by contacting us directly. You may also opt out of marketing emails by using the unsubscribe link in our emails, opt out of SMS by replying STOP, or contact us at any time to request access to, correction of, or deletion of your personal information.
Children's Privacy
Our website and services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will delete it promptly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The updated version will be posted on this page with a revised "Last updated" date. We encourage you to review this page periodically.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
Your Home Buyers
Website: www.yourhomebuyers.com
Email: info@yourhomebuyers.com
Location: Southern California